Frequently Asked Questions

Signature Core Bases-All Signature Yarn Bases feature ultra soft 100% Extra-Fine Superwash Merino. in Fingering to Bulky Weights along with Extra Fine Superwash Merino/Nylon Blends and Ultra Fine Merino/Nylon/Stellina Blend Yarns. Each yarn is a 19 micron count lending to the yarn's super squishy and buttery hand. Gauge Range Fingering, Sport, DK, Worsted/Aran, Chunky and Bulky

Heritage Core Bases- The Heritage Yarn Bases honor the natural integrity of Non-Superwash Extra Fine Merino-untreated, pure and buttery soft. Each Yarn is 19 micron, squishy and super soft to the hand. Gauge Range Fingering, Sport,  DK and Worsted.

Heirloom Core Bases-Heirloom yarn bases celebrate the unique character of legacy and homestead  sheep breeds. Each base is filled with tradition and texture. The bases come in both Superwash and Non Superwash and the gauge range includes, Lace, Fingering, Sport, DK and Worsted.

American Artisan Core Bases-The American Artisan yarn line honors the full circle of domestic craftsmanship from American Ranch and Farm to Mill to Hand Dyed Skein. These Yarns are quintessential American Fiber-traceable, ethical and deeply rooted in our Land. Both Superwash and Non Superwash available. Gauges available-Fingering, Sport, DK and Worsted.

Luxe & Halo Core Bases-The Luxe and Halo yarn line is our most indulgent yarns-combining luxurious fibers such as Cashmere, Yak, Suri Alpaca and Silk for truly elevated projects. Gauges available at Lace, Fingering, Sport and DK. Worsted yet to come.

Fusion Core Bases-The Fusion yarn bases bring together the best of both worlds-plant fibers blended with protein/animal fibers providing unique textures, lighter fabrics for warmer weather. Gauges available Fingering, Sport, DK and Worsted.

Verdant Core Bases-Coming Soon-Verdant is our consciously curated collection of plant-based yarns. Each base selected for its low environmental impact, breathable texture and natural beauty. Some are entirely Vegan and all are fabulous for warm weather wear and sensitive skin.

Yes! Our American Artisan Yarn Base Line-We are proud to carry exclusive US Sheep fiber raised, milled and hand dyed right here in our studio.  Our American Artisan yarn bases are each selected for their superior fiber and milling and are 100% raised and milled/spun right here on American Land before they are dyed in our Southeast Michigan Studio.

Not only are the yarn bases in the American Artisan Line 100% USA grown, milled and dyed but they go through strict certifications to ensure the highest standard in wool production, traceability and remain eco-friendly. And the best yet...they support fellow friends and folks across this great country....truly from sea to shiny sea.

More specifics on each of our American Artisan Yarn Bases are located in the description box of each product listing. 

For more details specifically on the Shaniko Wool Company and their farming/ranching practices which is located in our great Western States please check out their website at https://www.shanikowoolcompany.com/

Should you need to reach us please either fill out the website contact form or email directly at hello@imaginefiberartsllc.com

Yes and yes. We have eco-friendly Non Superwash Yarn of many types and gauges as well as a new Vegan Yarns coming soon. Please see the list of yarn bases for more information for as well.as the descriptions of the yarn bases provided with the yarn offerings. We will update our website as new yarn bases become available. Also we will provide info on our new offerings through emails, FB and IG as well as our Blog.

Ooohhh...great question. That's hard to pinpoint. Well have some super soft Cashmere yarns, Ultra FIne Superwash and Non Superwash Merino, Yak, Brushed Suri Alpaca and Silk yarns. And for some folks cotton seems to be the softest and most soothing yarn for their skin and we'll be adding a cotton line soon.

 For all Ready to Ship Yarn the photos supplied online are the exact photos of the yarn that we hand dyed. However colors may vary slightly due to individual computer/phone screens. We do our best to take photos as lifelike as possible. If the yarn colorway is dyed to order then the photos are images of the representative yarn skeins and may slightly differ from the sample yarns.

Yes. Our 'We've Got Your Back Promise'-

We get it. You're unsure if this color will work.... Or not quite solid on a particular yarn base. Yarn should be enjoyed. So if you don't love it- reach out. We'll email a return ticket and you can pack up the yarn and send it back. It's that simple.

Clearance and Discontinued Yarn Skeins are final sale only and clearly marked due to their low discounted price.

All regular price/weekly promo yarns have our 'We've got your back' Promise.

Yarn that is returned must be in its original form meaning that it cannot be caked or wound. All strings on the original hank must still be in place and the yarn hank must be in resalable  condition for us to accept the return and credit back your account. All returns are subject to our approval and return funds shall be applied to the credit card that you used for the original purchase. 

Yes. Please reach out through the online website form or email listed above to contact us and we are happy to help. Any additional information that you can offer such as the pattern and designer name, base colorway you are looking to pair, yarn base that you would like to use is helpful and we will put together some photos for you. 

No. Not at this time. But stay tuned as we would like to offer local pickup and local shopping days in the future.  However if you want to meet in person we show at the Ann Arbor Fiber Arts Show located in Ann Arbor, MI each October and Late March/Early April. Reach out to us if you need exact dates of the shows. We will update our show schedules as we look forward to showing at more shows in 2026.

We currently ship yarn M-F. If you need yarn balled/caked and are paying for the service it can delay your shipment by a few days. If you are purchasing Ready to Ship Yarn we will ship within 2-3 business days. If you are purchasing Dyed to Order Yarn then the shipment will be sent as soon as we get the yarn dyed and prepared.  Please reach out to us directly at our email address or through the contact form if you believe your order is significantly delayed.

We regularly offer sales and promotions on different yarn bases, clearance items, or discontinued yarn bases. From time to time we also offer coupon codes to our current clients for additional percentage, dollars off or perhaps some free mini skeins as a bonus with purchase. Please sign up for our Blog, Emails and Newsletter to get additional Dollars Off, Friends and Family Discounts, and promo updates. Being in the know saves you money.

Yes. We do offer free shipping on purchases. Current free shipping promos appear at the top of the website info bars.

Once a package leaves our facility and is in the hands of the carrier Imagine Fiber Arts has no control over the package. We are happy to provide tracking number) to you. We can assist you in your filing a missing package claim or damage claim however we are not responsible for the damages or missing package. We may also choose on occasion to file the damaged our missing packages claim for you. For packages greater than $300 we may reach out prior to shipping and ask if you want to pay for additional insurance on your package or we may request additional funds to pay for signature services from carrier to ensure that you have actually received your package.

 We recommend all yarn should be hand washed and laid flat to dry. Superwash yarn is machine washable and dryable but our recommendation still remains to hand wash and dry.  All Non Superwash yarn should be washed by hand and laid flat to dry as well. Please use a wool wash made for wool yarns if possible.